Smart Lock on Android Keeps Failing – Need Help!

General Discussion
1

I’ve been having some serious issues with the Smart Lock feature on my Android device lately, and I really need some help to troubleshoot this. Here’s the situation:

What I’m Experiencing

  • Constant Lockouts: My phone keeps asking for my PIN despite having the Smart Lock set up for trusted locations.
  • Failing to Recognize Trusted Devices: It’s not recognizing my smartwatch anymore as a trusted device, which is super frustrating.
  • Location Issues: Even when I’m at home, it sometimes just doesn’t work and requires my unlock method.

Troubleshooting Steps Tried

  1. Checked Settings: I’ve gone through all the Smart Lock settings multiple times to ensure everything is set up correctly.
  2. Removing and Re-adding Devices: I have tried unpairing my smartwatch and re-adding it, but the problem persists.
  3. Cleared Cache: I cleared the cache for Google Play Services and other related apps.
  4. Restarted My Device: A classic, I know, but it didn’t help.

Device Info

  • Device Model: Galaxy S10
  • Android Version: 11
  • Smart Lock Version: N/A (built into Android)

Questions

  • Has anyone else experienced this? What did you do to fix your Smart Lock issues?
  • Are there any specific settings that I might be overlooking?
  • Could this be related to any recent updates?

Any advice or troubleshooting steps would be hugely appreciated. Thanks in advance for any insights you can share!

2

I’ve been having problems with my smart lock too! It disconnects often and I see the error message ‘Connection Failed.’ Has anyone else faced this?

3

Yes! I see that message a lot! It usually happens when my phone’s Bluetooth gets wonky. Have you tried restarting your Bluetooth?

5 Likes
4

I had a similar issue with a compatibility error. Make sure that your Android version is up to date. Sometimes old software can cause problems with smart locks.

1 Like
5

That makes sense! I didn’t think about that. I’ll check for updates right away.

6

I also saw issues related to battery savers affecting smart locks. Does anyone have tips on how to manage this setting?

7

Absolutely! Try excluding your smart lock app from battery optimization. It worked wonders for my setup.

8

It’s funny how we trust technology but it can be so unreliable! I mean, I can’t wait to lock myself out because my smart lock failed…again!

9

Haha, right? I had to pick my lock last week after my phone couldn’t connect. Such an ordeal!

10

Have people noticed any specific brands that work better with Android? I’m debating switching locks after my issues.

11

I’ve heard good things about the August Smart Lock. My friend has one and it works seamlessly with her Android!

12

Just a heads up, if you’re using a third-party app for locking, be wary it could cause connectivity issues! Stick to the official app if possible.

1 Like
13

Great tip! I had no idea that could cause problems until it was too late. Thanks for sharing!

14

I had similar issues with my smart lock! First, try restarting your phone and lock. If that doesn’t work, reset the lock by holding the reset button for 10 seconds.

15

Great advice! Also, make sure Bluetooth is enabled and not in power-saving mode, which can cause connection drops.

16

Updating the app is essential, too! Go to the Play Store and check if there’s an update available. It can fix bugs that may cause failures.

17

I totally agree! After updating, try clearing the app cache. Sometimes, this can resolve lingering issues.

18

Before getting too frustrated, check your phone’s location settings. Smart Locks often require location access, so double-check those permissions.

2 Likes
19

Thanks for the tip! Also, some users have had luck by unpairing and repairing the smart lock in Bluetooth settings.

20

If all else fails, a factory reset of the lock might be necessary. Just make sure to note your settings before you do!

1 Like