If you’re tech-savvy, you could also look into the device’s service menu. Some hidden diagnostic tools might help you pinpoint the issue!
That sounds interesting! I never thought about checking that. But if all else fails, maybe just give it a good ‘ole smack? Just kidding!
I had the same issue with my Z Fold 4! It wouldn’t open all the way a couple of times. I found that cleaning the hinge with a soft brush helped a lot. Have you tried that yet?
Same here! It seemed like dust was getting stuck. I used some compressed air and it worked like a charm. Such a relief!
Just to add, I contacted Samsung support, and they told me to reset the device. It solved my problem right away. Have you reached out to them?
I think I will! I didn’t know they could help with this kind of issue. Do you remember how long it took for them to respond?
I experienced similar problems. The hinge might just be stiff. Sometimes opening and closing it repeatedly helps loosen it up. It’s a bit of a workout for your fingers though!
I guess I need to record my Z Fold workout routine! Do you think this is something I should tell the tech support crew?
If it keeps happening, you might want to take it to an authorized service center. I heard they can provide a thorough inspection and fix any hardware issues right away.
Good idea, Robert. I just hope it’s not something serious. This phone is way too expensive to have problems like that!
What if they just say it’s a user error? I mean, I can’t even open it most days! How can I mess that up?
Don’t worry, Christian! Sometimes they just give generic responses. Try explaining your issue clearly, and hopefully they’ll have a solution for you. Let’s not let this phone defeat us!