Why is my phone charging but not increasing?

General Discussion
1

I’ve been dealing with this really frustrating issue where my phone is plugged in and charging, but the battery percentage just won’t budge. It shows the charging symbol, but the number stays the same no matter how long I leave it connected.

Here’s a rundown of my situation:

  • Device: I’m using an Android phone (specific model can be shared if needed).
  • Charger: I’m using the original charger that came with the phone.
  • Cable: The USB cable seems to be in good condition; no visible damage.
  • Battery Health: I’ve already checked and it doesn’t seem to have any major issues.

Potential Issues and Steps I’ve Tried

  1. Restarting my Phone: I tried turning it off and on again, but that didn’t help.
  2. Changing the Outlet: I switched to different power outlets and even tried charging from my laptop, but the issue remains.
  3. Cleaning the Charging Port: I carefully cleaned the charging port with a soft brush, thinking there might be some debris.
  4. Safe Mode: Booted my phone in safe mode to see if any third-party apps were causing the problem, but no luck.

Questions:

  • Is this a common issue with Android devices?
  • Should I consider replacing the charger or cable, even if they seem fine?
  • Could this be a software issue? Any settings I should check?
  • Is there any way to test the battery itself without special tools?

I’d really appreciate any advice or steps I can take to troubleshoot this issue! Thank you in advance for your help!

3 Likes
2

It sounds like your phone’s battery might be getting old. Batteries lose capacity over time, which can affect charging performance. If you haven’t checked your battery health yet, I recommend doing that!

3

Good point! I had a similar issue with my last phone. Checking the battery health helped me figure out it was time for a replacement.

4

You can check battery health on iPhones by going to Settings > Battery > Battery Health. For Android, it varies by model, but you often find it in Settings > Battery or by downloading a third-party app.

5

I didn’t know that! For Android devices, I found AccuBattery is quite useful to monitor battery stats over time. Anyone else have suggestions?

6

Battery age can definitely affect performance. If your phone is more than 2-3 years old, that’s a big factor. Have you noticed any other performance issues?

1 Like
7

Yes, I’ve noticed it gets particularly hot while charging too. Is that normal or a sign of something wrong?

8

If your phone gets hot while charging, that could indicate battery wear. It’s worth checking battery health and stopping to charge if it feels too warm. Better safe than sorry!

5 Likes
9

Or it could just be the charger! Sometimes third-party chargers pull more power than needed. I learned that the hard way with my last phone!

2 Likes
10

That’s true! I’ve seen cheaper chargers that can cause issues. Always stick to the original if possible.

11

Good advice, dsullivan. Also, make sure the charging port is clean. Dust and lint can cause poor connection and affect charging speed.

12

I always forget about that! Sometimes it’s just the little things that trip us up.

13

Indeed! It’s like when you’re trying to find something obvious and it’s right in front of you. Have you tried restarting your phone too? Sometimes that can help with various glitches.

14

A restart could help, but if it keeps showing the same symptoms, it might be time to consider a battery replacement.

15

Have you checked if you’re using the right charger? Sometimes the original charger is the most efficient. Using a charger that doesn’t match the power requirements can definitely affect charging speed.

16

That makes sense! I did switch to a different charger but I wasn’t sure about the specifications. Maybe I’ll try my original charger again.

17

Don’t forget about the cable! Using a damaged or low-quality cable can impact charging too. I had that issue once. Switched cables and it made a huge difference!

6 Likes
18

Oh wow, I never thought about the cable’s quality! I will definitely check mine for any wear.

19

Using different power sources can also affect charging. Wall chargers are usually faster than charging through a laptop or power bank. Are you using a wall outlet?

20

I’m currently using a laptop to charge it. Switching to a wall outlet could really help!