Why is my Android connected but no internet access?

General Discussion
1

Troubleshooting ‘Connected No Internet’ on Android Devices

If you’re reading this, you might be experiencing that frustrating moment where your Android device is connected to Wi-Fi, yet you see that dreaded ‘no internet access’ message. You’re not alone in this! Many users face this issue, and it can be quite annoying. But don’t worry; there are several steps you can take to resolve it. Here’s a structured approach to troubleshoot and fix this issue.

1. Basic Checks

  • Check Other Devices: First, determine if the issue is with your Android device or the network itself. Try connecting another device to the same Wi-Fi. If it also shows ‘no internet’, the issue is likely with the router or internet service.
  • Forget and Reconnect: Go to your device’s Wi-Fi settings, select your network, and choose ‘Forget’. Then reconnect by entering the password.

2. Restart Your Devices

  • Reboot Your Android Device: Sometimes, a simple restart can resolve connectivity problems. Press and hold the power button and select ‘Restart’.
  • Power Cycle Your Router: Unplug your router, wait for about 20 seconds, and plug it back in. Wait for it to fully reboot before trying to connect again.

3. Check for Airplane Mode

  • Ensure that Airplane Mode is turned off. You can find it in the settings or by swiping down from the top of the screen.

4. Network Settings

  • Modify DNS Settings: Sometimes, DNS issues can cause connectivity problems. To fix this:
    1. Go to Settings > Network & Internet > Wi-Fi.
    2. Long press your connected Wi-Fi and select Modify Network.
    3. Check Advanced options and set the DNS to 8.8.8.8 (Google DNS).
  • Check Proxy Settings: Ensure that your device is not configured to use a proxy. Go to Settings > Wi-Fi > Your Network > Advanced and set the proxy to ‘None’.

5. Update or Reset APN Settings

  • Sometimes, incorrect Access Point Name (APN) settings can affect internet connectivity. Check your APN settings and make sure they are correct according to your carrier.
  • If you recently changed settings, resetting them to default may help.

6. Check for System Updates

  • Go to Settings > System > System updates and check if an update is available. Keeping your device updated can solve many issues.

7. Factory Reset (Last Resort)

  • If all else fails, a factory reset may be your last option. Make sure to backup your data before proceeding. Go to Settings > System > Reset options > Erase all data (factory reset).

By following these steps, you should be able to troubleshoot and hopefully fix the ‘connected no internet’ problem on your Android device. If none of these solutions work, it might be worth reaching out to your ISP for further assistance. Good luck, and feel free to share your experiences or additional tips below!

Conclusion

If you’ve encountered this issue and have found other solutions that worked for you, please share! It’s always great to learn from each other’s experiences.

Happy troubleshooting!

4 Likes
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I’ve had the same issue! First thing I’d recommend is restarting your router. Sometimes that does the trick.

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Good advice! Also, try forgetting the Wi-Fi network on your Android and reconnecting. It often resolves connection issues.

4

Double-check if Airplane mode is accidentally turned on. It’s a common reason for having Wi-Fi but no internet.

2 Likes
5

So true! It’s easy to miss that. Have you already tried restarting your phone too?

6

Another step you could try is checking the DNS settings on your Android. Sometimes they need to be changed to fix connectivity issues.

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Honestly, I would try turning off and on your mobile data as well. It sometimes helps when Wi-Fi is acting up.

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I never thought about that! Thanks for the tip, might give it a shot next time. Do you have a specific DNS you recommend?

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I’ve heard that OpenDNS or Google’s public DNS (8.8.8.8) works great for many people. Worth a try!

10

That’s a good one! I often do that when things get sticky with my connection.

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Sometimes it’s just a simple glitch, but if it’s persistent, I’d check for any available software updates. That can resolve hidden bugs.

12

Absolutely! I had a similar issue that got resolved after an update. Always worth checking.

13

Don’t forget to check your services with your internet provider too. Sometimes, they are the reason for outages in your area.

1 Like
14

Have you checked your DNS settings? Sometimes switching to Google’s DNS (8.8.8.8 and 8.8.4.4) can help resolve connectivity issues.

4 Likes
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That’s a great tip! I’ve had luck with static IP addresses as well. You can set one manually under your Wi-Fi settings.

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If you’re connected but no internet, try forgetting the Wi-Fi network and reconnecting. It refreshes your connection.

3 Likes
17

Good suggestion! Also, check if other devices can access the internet on the same network. This can help identify the issue.

5 Likes
18

Don’t forget to check the wireless adapter settings! Sometimes they can get misconfigured and cause issues.

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Absolutely! Updating adapter drivers can sometimes resolve those sticky problems too.

3 Likes
20

I’ve experienced this too. Sometimes a reboot of the router can fix connectivity issues.