Why Does My S21 Messaging App Keep Closing?

General Discussion
1

I’ve been having a frustrating issue with my Samsung S21 where the messaging app keeps crashing on me. It’s really annoying since I use it all the time to stay in touch with friends and family.

Here’s what I’ve tried so far:

  • Restarting my phone: Sometimes a simple restart can do wonders.
  • Updating the app: I made sure that the messaging app is updated to the latest version available in the Play Store.
  • Clearing the cache and data: I went into the settings and cleared the cache for the messaging app.
  • Freeing up storage: I checked if I had enough storage left on my device, and it looks good.

Still haven’t found a fix!

Even after trying all of this, the app shuts down unexpectedly whenever I try to send a message. Sometimes it closes as soon as I open it, which is incredibly frustrating. I’d like to hear from anyone who might have experienced this issue or knows how to troubleshoot it.

Questions I have:

  1. Is this a common issue with the S21, or is it just my device?
  2. Are there any settings that I might have overlooked?
  3. Should I consider a factory reset, or are there safer options?

Any advice or steps I could take to fix this would be greatly appreciated! Thanks in advance!

8 Likes
2

My S21 messaging app has been crashing too! I found that clearing the cache often helps. Go to Settings > Apps > Messages > Storage, and clear the cache.

3

Thanks for the tip! I didn’t realize that clearing the cache could help. I’ll give it a try!

4

Also check if there’s an update available for the messaging app or your phone. Sometimes bugs are fixed in the latest software versions.

5 Likes
5

Yup! Keeping the app updated is crucial. It’s like trying to run a car on old gas—you might just stall!

6

How do I check for updates specifically? Is it in the Play Store?

7

You can check for updates in the Settings app. Just go to Settings > Software update. If there’s anything available, download and install it.

8

I never knew it was under Settings! I usually just go to the app store directly. Thanks for the info!

9

Sometimes, just rebooting your phone can do wonders. It’s like giving your device a little nap.

4 Likes
10

Haha, I like that! I’ve definitely overlooked the power of a reboot. I’ll try it!

11

One time, my app crashed so much, I almost thought it was haunted! A clear cache and reboot finally relieved the spirits!

12

That’s hilarious! Sometimes these apps really do feel like they have a mind of their own.

13

I’ve also heard that uninstalling and reinstalling the app helps. But make sure to back up your messages first!

8 Likes
14

Great point! I’m a bit hesitant to uninstall. What if I lose everything? How reliable is that backup feature?

15

Using Samsung’s built-in backup should be fine! It saves messages to your Samsung account. Just make sure you have that set up.

6 Likes
16

I had the same issue when my S21 updated last week. Sometimes, the new software is not compatible with certain apps. Have you checked for updates for your messaging app?

6 Likes
17

I totally agree! Also, consider if you recently installed any third-party apps. They might conflict with your messaging experience.

6 Likes
18

I just uninstalled a new app I downloaded, and it fixed a similar problem for me. Compatibility is key. Maybe try that?

3 Likes
19

That’s a good tip! I think checking the apps you installed before the issue started is really important.

6 Likes
20

Have you tried clearing the cache for your messaging app? Sometimes, accumulated data can mess things up after updates.