Voicemail Not Working on Android - Help Needed!

General Discussion
1

I’ve been having a really frustrating time with my voicemail on my Android phone. It seems like it stopped working after the last update, and I’m not sure where to start with troubleshooting. Here are some details about what I’ve tried and what’s going wrong:

Problem Overview

  • Voicemail not receiving: I am not receiving voicemail notifications at all.
  • No access: When I try to access my voicemail, it just gives me a message saying that my voicemail is not set up.
  • Visual voicemail issues: Even though I have visual voicemail enabled, it doesn’t show any of my recent messages.

Things I’ve Tried

  1. Checking Settings: I went through the phone’s settings and ensured voicemail is set up correctly.
  2. Clearing the App Cache: Cleared the cache for the Phone app and Visual Voicemail app, but it still didn’t help.
  3. Restarting the Phone: Sometimes a simple restart can fix issues, but it didn’t work this time.
  4. Updating Apps: I made sure my voicemail apps and the OS are updated, but still no luck.

Questions

  • Has anyone else experienced this issue?
  • Are there any specific troubleshooting steps I should try?
  • Should I contact my carrier for help, or is this a common problem?

Any insights or solutions would be greatly appreciated! Let’s figure this out together.

2 Likes
2

I had this problem before, and it turned out to be my carrier settings. Have you checked if your carrier has provided the correct voicemail number?

3

I was having similar issues and found that resetting my voicemail settings did the trick. Sometimes it can just be a glitch!

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Don’t forget to check if the voicemail app is updated. An outdated app can lead to malfunctions, especially if your OS has recent updates.

5

Good point, @martinamy! Sometimes clearing the app cache can help too. Just go to settings and find the voicemail app, then clear cache.

6

I did that and it seemed to improve things! But, what if my storage is full?

5 Likes
7

Full storage could definitely affect voicemail functionality. Try deleting unnecessary files or apps to clear some space.

8

I think I’ve seen others mention that voicemail settings can change after an update. Did you recently update your phone?

9

Yes, I did! Perhaps that caused it. Is there a way to revert those settings back?

10

Sometimes just a simple reboot can solve the issue after an update. Have you tried turning your phone off and back on?

8 Likes
11

I’ll give that a shot! It can’t hurt, right? Fingers crossed!

12

Just be careful not to delete any cherished voicemails while freeing up space! Losing that ‘I love you’ message from Mom is a bummer!

13

You know, voicemail is like an old friend—sometimes it just needs a little attention! Good luck sorting it out!

2 Likes
14

Voicemail issues can be really frustrating! First, try clearing the app cache. Go to Settings > Apps > Your Voicemail App > Storage > Clear Cache. This often resolves minor glitches.

15

Thanks for the tip! I’ll give that a try. Are there any settings I should check as well?

16

Definitely check your voicemail settings! Make sure your voicemail number is correctly set. Go to Phone App > Settings > Voicemail > Voicemail Settings. This could be the culprit.

1 Like
17

I’ve had issues before too. Sometimes resetting the voicemail service helps. You can do this through your carrier’s app or by calling them directly!

18

Got it! I’ll check the voicemail number settings. What if that doesn’t work?

19

If that doesn’t help, try restarting your phone. Sometimes a simple reboot can fix these tech issues. It’s like magic!

20

Hey, it’s worth checking your network signal too! A weak connection can disrupt voicemail functionality. Make sure you’re in a good service area!