Visual Voicemail Error Code 9999 - Need Help!

General Discussion
21

Good to know! Did you have to back up any messages before reinstalling?

22

I didn’t back up anything! I was so frustrated I just went for it. But if you have important messages, definitely back them up.

23

Have you checked your network connection? Sometimes a weak connection can cause these errors.

24

I did check my connection. It was strong but still got the error. What else could I try?

25

Try toggling airplane mode on and off. That seemingly random trick worked wonders for me!

26

I’m gonna give that a try! Fingers crossed.

27

LOL, I thought my phone was just haunted! The 9999 error just wouldn’t go away until I did the airplane mode trick.

28

Hey, don’t jinx it! I still need a fix here! But it’s nice to hear a laugh amidst our troubles.

29

I put my phone into safe mode and that helped me isolate some app conflicts. Can you try that?

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30

Interesting approach! I haven’t tried safe mode yet. What if that doesn’t work?

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31

If nothing works, consider a full factory reset! Just make sure to back everything up first. It’s a last resort, but it could fix the issue.

32

That feels extreme! Let’s hope I find something less invasive first.

33

Reflecting on this error, it’s such a nuisance. Voicemails are critical, but when they fail, it really disrupts communication.

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34

I’ve been getting error code 9999 on my visual voicemail too! I tried restarting my phone, and it actually worked for me. For anyone else struggling with this, definitely give it a shot.

35

Restarting did nothing for me! I had to uninstall and reinstall the visual voicemail app. That fixed the problem.

36

I’ve experienced the 9999 error for weeks! I’ve tried everything from clearing the app cache to resetting network settings. Still no luck! Has anyone fixed it without reinstalling the app?

37

Yes, I have! I found that turning on and off the airplane mode for a minute helped reset the connection and resolved the error.

38

I thought this error code was just a myth! I had to contact customer support, and they ended up resetting my voicemail service on their end. It took a while but it worked!

39

I’ll have to try that! I’ve been stuck with this code, and I’m losing my voicemail access. Thanks for the tip!

40

This error code has driven me crazy! One thing I noticed is that it happens more often when I’m in low signal areas. Anyone else notice that correlation?

6 Likes