No Sound When Playing Videos on Android - Need Help!

General Discussion
1

Issue Overview

I’ve been experiencing a frustrating problem with my Android device lately. Whenever I try to play a video, there’s no sound. It doesn’t seem to matter what app I use—YouTube, Netflix, or even local videos—there’s just silence. I’ve tried a few things, but I’m really hoping to get some advice on how to fix this issue.

Things I’ve Tried

  1. Volume Settings: I made sure that the volume is turned up, and it’s not set to silent or vibrate mode. I even checked the media volume specifically to ensure it wasn’t muted.
  2. Audio Output: I don’t have any Bluetooth devices connected, so I checked to make sure it’s not trying to play the audio through a non-existent speaker.
  3. Headphones: Sometimes, this can happen if the headphone jack is stuck on, so I plugged in and removed my headphones a few times to see if that would reset it.
  4. Restarting the Device: A classic move, but it didn’t help. I turned my phone off and on a couple of times.
  5. App Updates: I checked for updates to all the apps I’ve been using for video playback, and they’re all up to date.
  6. System Updates: I also checked for any system updates for my Android OS and found none that were pending.

Seeking Your Advice

I’m not sure what else to check. Is there something I may have overlooked? Has anyone else experienced this? I’d appreciate any tips or troubleshooting steps you might suggest.

Thanks in advance for your help!

2

I had this same issue! Make sure your volume is turned up, and check if ‘Do Not Disturb’ is activated. Sometimes it can silence media unexpectedly.

3 Likes
3

Great advice! Also, double-check your app settings. Sometimes individual apps have their own volume controls.

4

I found that changing the audio output settings helped! Go to Settings > Sound > Audio Output and make sure it’s set to speaker instead of Bluetooth.

5

Exactly! Also, check if your device is not muted. It may be a simple issue of tapping the volume button.

6

Another thing to try is restarting your device. Sometimes a reboot can clear temporary glitches affecting sound.

7

Hah, this is so true! It seems like the universal fix for everything. Works like a charm!

8

I had to reset my app preferences to fix this—Settings > Apps > Menu > Reset app preferences. Might help you too!

9

Good tip! Just remember that this will reset all customized settings, so proceed wisely!

10

What about checking for software updates? Sometimes outdated software can lead to audio issues.

11

That’s a smart move! It’s easy to forget, but manufacturers release updates to fix bugs like this.

12

I once experienced no sound because a headphone jack got stuck. Have you checked yours for lint or debris?

13

Lol, that’s a classic mistake! Definitely worth checking before diving into complex fixes!

4 Likes
14

Just a reminder—don’t hesitate to try third-party audio apps! Sometimes they handle audio differently and might solve your issues.

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15

Thanks for all the tips, everyone! It’s encouraging to see how collaborative this community is. I’ll try these solutions and report back!

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16

I know the feeling! I had similar issues on YouTube last week. For me, it was just a silent mode that I accidentally turned on. Double-check your volume settings and make sure you’re not muted!

17

That’s a good thought, but I’ve checked my volume settings and it’s all fine. This issue seems more specific to Netflix for me. Anyone else facing sound problems there?

7 Likes
18

I’m not entirely sure if it’s an app issue, but I had sound problems with Netflix as well. Sometimes, simply restarting the app fixes it. Have you tried that?

4 Likes
19

I’ve noticed that sound issues can happen if your device is trying to connect to external Bluetooth speakers. Make sure you’re not connected to any devices when testing your videos.

20

I’ve also experienced sound dropout especially with Hulu. Sometimes changing the audio settings to stereo instead of surround can help. It’s worth a shot!