Network Operators Greyed Out on My Android - Need Help!

General Discussion
1

Issue Overview

I recently ran into a frustrating problem on my Android device where the option to select or manage network operators is completely greyed out. I’ve tried a few things, but nothing seems to work.

What I’ve Tried So Far

  • Restarting the Device: Sometimes a simple restart can fix minor glitches.
  • Checking SIM Card: I removed and reinserted my SIM card to ensure it’s seated correctly.
  • Software Update: I went to Settings > About Phone > Software Update to check if there’s any pending update.
  • Network Settings Reset: I went to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

Additional Observations

  • Carrier Restrictions: Is it possible that my carrier has put restrictions in place?
  • Device Compatibility: This device was previously working fine with another SIM, which makes me think it could be a setting that got changed.
  • No Airplane Mode: Airplane mode is off, so I know that isn’t the issue.

Questions

  • Has anyone experienced this issue before?
  • What steps can I take to troubleshoot this further?
  • Are there any specific settings or options I should check?

Thanks in advance for any advice and help you can provide! It’s quite frustrating not being able to change network operators, and I’m eager to resolve this as soon as possible.

8 Likes
2

I’ve had the same issue! My network operators were greyed out after the last update. I fixed it by resetting my network settings. Have you tried that?

3

That’s interesting! I thought it was a hardware issue on my device. What model are you using?

4

I also noticed my network options greyed out after the latest software update. I wonder if it’s a bug in that version?

5

It could be! Have you checked if your device is compatible with the latest update? Sometimes older devices face issues.

6

Compatibility checks are key! Make sure your device meets the requirements. Also, try turning airplane mode on and off. It sometimes refreshes the network settings.

7

Funny enough, my brother’s phone did this too when he switched SIM cards. Sometimes it’s just a matter of switching the SIM back and forth.

8

That’s a good tip! I hadn’t thought of that. It’s like a reset for the SIM card. Has anyone else resolved it that way?

7 Likes
9

Yes, switching the SIM worked for me too! After that, I checked the APN settings. They can sometimes get corrupted.

10

I had this issue once, and my device simply needed a factory reset. I thought it was a headache, but it did the trick. Just back up your data first!

11

Factory reset? Yikes! That’s a bit drastic, isn’t it? I’d recommend trying simpler fixes first like updates or toggling settings.

12

Totally agree! Last time I updated my phone, I didn’t realize I had a network mode selected that wasn’t compatible. Always check those settings too.

1 Like
13

How do you check the network mode? I’m not that tech-savvy and could use some guidance here!

14

Hey, jermaine33! Go to Settings > Network & internet > Mobile network. You should see an option for Network type there. You can switch it up if needed!

15

Thanks, cortezdaniel! I’ll give that a try. I really don’t want to mess up my settings further!

16

Don’t worry! Just take it slow. We’ve all been there. Just remember, it’s often a small setting that causes the problem!

17

Phew! It’s nice knowing I’m not alone with these tech woes. Always feels like a game of hide and seek figuring these things out.

2 Likes
18

Right? I swear my phone has a mind of its own! I just hope the next update doesn’t mess things up again—fingers crossed!

19

If your network operators are greyed out, it could be due to carrier restrictions or device locks. Check with your carrier or look into your device’s settings to see if any restrictions are enabled.

6 Likes
20

I noticed the same issue when I switched to a different SIM card. It might be worth trying out another SIM from a different carrier if possible!

1 Like