How to Stop My Phone from Going Black During Calls?

General Discussion
1

If you’re finding that your Android phone’s screen goes black during calls and is becoming a nuisance, you’re definitely not alone. Many users experience this issue, often caused by the proximity sensor turning off the display when it detects your face close to the screen. Here are some steps you can take to potentially fix this issue:

Check Proximity Sensor Settings

  1. Calibration: Some phones come with sensor calibration tools. Look in your settings for this option, as recalibrating may help.
  2. Screen Timeout Settings: Adjust your screen timeout settings so that it stays on longer during calls by going to your display settings.

Disable Power Saving Modes

  1. Power Saving Features: Some power-saving settings may inadvertently turn off your display. Go to your phone’s battery settings and make sure these features are disabled during calls.

Using Third-Party Apps

  • If your default settings don’t work, consider downloading a third-party app designed to keep the screen awake during calls. Just make sure to choose one with good reviews!

Check for Updates

  • Ensure that your phone’s software is up to date. Sometimes, software updates can resolve unexpected glitches, including issues with proximity sensors.

Physical Obstructions

  • Make sure there’s nothing blocking the proximity sensor, like a case or screen protector. Accidental coverage of the sensor can lead to false readings.

By following these suggestions, you can likely resolve the issue of your phone screen going black during calls. If these tips don’t help, consider reaching out to your phone’s manufacturer for further assistance.

What methods have worked for you? Any other suggestions to keep our screens on during calls? Looking forward to hearing your thoughts!

2

The issue you’re facing is likely related to the proximity sensor. This little guy detects when your phone is near your face during calls to turn off the screen and prevent accidental touches. If it’s malfunctioning, it might cause the screen to go black at random times.

3

I had a similar problem! Cleaning the sensor area with a microfiber cloth helped a lot. Dust can sometimes obstruct it.

4

Proximity sensor issues can also stem from software glitches. Try restarting your phone or checking for software updates. Sometimes, just rebooting can work wonders!

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5

Exactly! I also found that toggling the airplane mode on and off occasionally resolves these glitches too. It’s like giving your phone a little nudge!

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6

If the screen is going black even when you’re not on a call, that could suggest a deeper issue. Have you tried checking your phone’s settings to ensure the sensor is enabled and functioning properly?

7

I wonder if the problem could be related to phone cases. Sometimes a case can block the proximity sensor. Have you tested it without the case?

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8

That’s an interesting angle! I had a thick case that blocked mine. Now I use a slim case, and no more issues!

9

Don’t worry! You’re not alone in this. Proximity sensor problems are fairly common, and there are usually easy fixes. If nothing works, it might be worth visiting a technician to check it out.

10

I experienced the same annoyance. I put up with it for weeks until I finally reset my settings. It felt like a fresh start for my phone!

11

Sometimes it takes an extreme measure! I’d like to think of those resets as a spa day for our devices! A little pampering can go a long way!

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12

Honestly, some phones have this quirk due to hardware limitations. If you’re using an older model, it might just be a sign it’s time for an upgrade.

13

Yep! But let’s not rush to conclusions—sometimes a simple fix is all that’s needed. I prefer to save my funds for accessories instead of new phones.

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14

Hey! To stop your phone from going black during calls, check your display settings. Most phones have an option to keep the screen on during calls. On Android, it’s typically under ‘Call Settings’ or ‘Display Settings’.

15

Great tip, Michael! If you have an iPhone, go to ‘Settings’, then ‘Display & Brightness’, and look for ‘Auto-Lock’. Set it to ‘Never’ during calls.

16

I had the same issue! For my Samsung Galaxy, I had to enable ‘Smart Stay’ in the Settings under ‘Advanced Features’. It uses the front camera to detect if you’re looking at the phone.

17

That’s a useful feature! For older devices, just adjusting the screen timeout might also help, but Smart Stay is really cool!

18

On some Android devices, there’s an option called ‘Stay Awake’ under Developer Options. It keeps the screen on while charging and might work during calls too. Just make sure you’re cautious about enabling Developer Options.

19

Really? I never noticed that! For iPhones, just make sure you don’t have ‘Do Not Disturb’ turned on while you’re on a call, or it’ll lock the screen.

20

I wonder if this happens more with certain apps? I’ve noticed it with some calling apps but not the default dialer. Maybe check the app settings as well.

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