Facebook Videos No Sound on Android - Help Needed!

General Discussion
1

Issue with Facebook Videos Playing No Sound on Android

I’ve been facing a frustrating experience with my Facebook app on my Android device recently. The videos play just fine, but there’s no sound coming out. I’ve checked the volume settings on my phone, and everything seems to be in order. This has left me scratching my head, and I’m sure I’m not the only one having this issue.

Troubleshooting Steps Taken

Here’s what I’ve tried so far:

  • Checked Volume Settings: I made sure that the media volume is turned up, and that my phone isn’t muted.
  • App Permissions: I double-checked that Facebook has permission to access the media and sound outputs on my device.
  • Rebooted the Phone: A good old reboot has always worked in the past, but this time it didn’t fix anything.
  • Updated the App: I verified that my Facebook app is up-to-date, as updates usually fix myriad issues.
  • Cleared App Cache: Tried clearing the cache for the app to see if that would resolve the playback issue.

Other Considerations

I know that sometimes these issues can be caused by software glitches. I’ve heard that certain Android versions may conflict with the current Facebook app updates. Has anyone else encountered this?

Request for Help

If anyone knows some more specific troubleshooting steps or possible fixes, I’d really appreciate your suggestions. It’s really disappointing not being able to enjoy videos with sound, especially when they can often be a key part in understanding the content. Any tips for adjustments I might have overlooked or insights about potential bugs would be highly valued!

Looking forward to your advice!

8 Likes
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I get that too! Have you checked if your device volume is turned up? Sometimes it’s just a simple mistake.

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Also, make sure media volume is separate from ringtone volume. You can adjust this in your settings!

4

Don’t forget to check if the app is muted! Swipe down and see if there’s a mute option for Facebook specifically.

5

Good point! This happened to me last week. I felt so silly when I realized it!

6

How long has this been happening? Sometimes it helps to just restart the app or your phone. Simple but effective.

2 Likes
7

It could also be a temporary bug! I had that last month and it fixed itself after an update.

8

Also, check your Facebook app settings! Sometimes there are audio-related options that can affect sound playback.

1 Like
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Yeah! I forgot to mention that. It’s worth a shot too.

10

Sometimes clearing the cache of the app can help! Go to Settings > Apps > Facebook, and clear cache.

5 Likes
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Great tip! I’ve done that before and it often resolves issues.

12

Can we just take a moment to appreciate how frustrating this can be? You’re ready to enjoy a video, and then - silence!

7 Likes
13

Right? It’s like going to a concert and finding out the band forgot their instruments.

14

Last but not least, ensure your Android is updated. Sometimes the issue lies in system compatibility problems.

15

I’m having the same issue with Facebook videos on my Samsung Galaxy S21. It seems like video playback varies by app version. Are you using the latest update?

16

I just checked, and I’m on version 400.0.0.12.0. Still no sound. What version do you have?

17

I’ve noticed sound issues when using Chrome instead of the Facebook app. Switching browsers helped some friends. Has anyone tried that?

3 Likes
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That’s interesting! I’ll give that a shot. Which browser worked best for you?

19

I normally watch using the app, but I always make sure my volume is turned up! Check if your Android’s media volume slider is at max; I had that problem once.

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I tried playing videos on different devices, and my tablet worked fine while my phone didn’t. Android version may be a factor too!