Can't Cancel Uber One Subscription on Android - Need Help!

General Discussion
1

Overview

I’ve been trying to cancel my Uber One subscription for what feels like forever, but I just can’t seem to figure it out on my Android device. The Uber app isn’t being very intuitive about this, and I really need some guidance.

Steps I’ve Tried

I’ve looked around for tips, and here’s what I’ve attempted so far:

  • Logged into my account through the app.
  • Navigated to the Account section.
  • Attempted to find the Uber One settings.

But it seems like every time I try to access the cancellation option, it’s either grayed out or I can’t find the option at all.

What I Need

I’m looking for a straightforward, step-by-step guide on how to cancel the Uber One subscription from my Android phone. If anyone has successfully canceled theirs or has any tips on navigating the app effectively, please share!

Specific Questions

  1. Where exactly can I find the cancel option?
  2. Are there any common issues that might prevent cancellation?
  3. Do I need to do anything extra (like confirming via email) once I initiate the cancellation?

Thanks in advance for any help you can provide. I really appreciate it!

2

To cancel your Uber One subscription on Android, open the app and tap on ‘Account’ in the menu. Then go to ‘Uber One’, and you should see an option to cancel. Make sure to confirm your cancellation when prompted.

3

Thanks for the steps! I never noticed the ‘Account’ option. Does anyone know if there’s a confirmation email after canceling?

4

Yes, you should receive a confirmation email shortly after you cancel. It’s a good way to ensure your subscription has been successfully canceled!

5 Likes
5

That’s really helpful! I appreciate the confirmation tip. Any other advice for someone new to this app?

3 Likes
6

If you’re new, make sure to check the ‘Help’ section in the app for more tips on managing your subscriptions. It’s super informative!

7

I tried canceling through the website, but it wasn’t straightforward. The app was definitely easier! Has anyone else experienced issues with the website?

8 Likes
8

I had the same problem! The website can be so confusing. Always go for the app if you can!

4 Likes
9

For me, the app worked perfectly, but I had to double-check that I wasn’t charged again the next month. Did anyone get any unexpected charges?

10

I think I paid for an extra month once. It’s important to follow the cancellation steps precisely. I use the app now to avoid confusion!

5 Likes
11

Seriously, the extra charges are frustrating! I’m sticking to the app for sure. Any tips for reducing future charges?

12

Maybe consider setting reminders for when subscriptions are about to renew. It helps keep track of everything!

13

Great idea! I often forget, and then it’s like surprise money gone. Thanks for the tip!

14

You know, this whole process could use a better user interface! If only canceling subscriptions was as easy as ordering a ride, right? :wink:

15

I totally understand your struggle! Cancelling Uber One can be tricky. Sometimes, the app glitches and doesn’t show the cancellation option. Have you tried updating the app or reinstalling it?

16

I had a similar issue last month. I ended up having to contact support via their website. They were actually pretty helpful!

17

I’m also facing this problem! When I go to the settings, there’s no option for cancellation. Is there a specific path you need to take to find it?

18

Have you checked the subscription section under ‘Account’? Sometimes it’s hiding in plain sight. I think they often change the UI, which makes it frustrating!

4 Likes
19

I checked that too, and it wasn’t there! Why is it so complicated? This is supposed to be a straightforward process.

20

I had to go through the Help section in the app. You might find a cancellation option under ‘Manage Subscription’. Don’t give up, it is buried but it is there!